FAQs
All of our stationery is lovingly crafted by hand in our London studio. From the initial sketches to the final printed or calligraphed product, each piece is made with care, intention, and a deep respect for craftsmanship.
Yes, absolutely. We offer personalised stationery sets and greetings cards. Names and messages are hand-calligraphed using custom-blended inks to suit your selected paper tones. No two sets are ever the same.
We do. Whether it's a bespoke wedding suite, a special occasion card, or a unique paper gift, we’re always honoured to help bring your vision to life. Please reach out to us directly to discuss your ideas.
We use premium, thick card stock chosen for its texture and ability to hold ink beautifully. Our paper is sourced from trusted suppliers and selected to complement the tone and purpose of each design.
Because each piece is handcrafted, our standard processing time is 7–10 business days. For personalised or custom items, we may require additional time—but we’ll always keep you updated along the way.
Yes, we offer worldwide shipping. Each order is packaged securely and with care, so your handwritten moments arrive in perfect condition—no matter the distance.
Never. We understand the importance of thoughtful gifting, so all gift orders are wrapped with care and shipped without pricing or receipts inside the package.
To preserve the beauty of your pieces, we recommend storing them flat in a dry, cool place. Keep them away from direct sunlight to maintain the integrity of the inks and paper textures.
Sustainability matters deeply to us. We use FSC-certified paper, and all of our packaging is recyclable or compostable. We believe beauty and responsibility can go hand in hand.
Our London studio is currently open by appointment only. If you’re nearby and would like to see our work or discuss a project face-to-face, please contact us to schedule a visit.
Delivery times vary based on your location.
7–14 business days
We accept high-resolution JPEG, PNG, PDF, AI, and SVG files. For the best print results, vector files are recommended.
Because all pieces are custom-made, we’re unable to accept returns or exchanges unless there is a printing error or damage during delivery. If an issue arises, please contact us within 7 days of receiving your order.
You can contact us at info@etcbeyond.com or through our contact form. We respond to all messages within 24–48 hours.
Yes. For larger quantities or bespoke corporate stationery, please email us for a custom quote.
